TCG Transport/Paragon

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Frequently Asked Questions

What states do you service?
We service Michigan and most of the East Coast. We have serviced other parts of the U.S. so please feel free to ask
 
Many of my transportation needs range from 8 wide mobile offices to 12-14 wide mobile offices, are you capable of delivering all sizes?
 
YES. We are capable of transporting all sizes
 
 
Is my home insured while it is being transported? 
 
Yes we have insurance. We cover any accident occured on any road or public conveyance.
 
Do I have to pay in full before the move?
 
No. After we confirm a delivery date, we would require 1/2 down to secure that date. Once the house is delivered to your job site, 1/4 of the balance is due. Final payment is due upon completion of our contracted work on the home. Please note that if you cancel after confirmation of date and deposit paid, a fee may be charged upon refund.
 
What if I refuse to pay you?
 
If you are not at the jobsite with the balance owed, usually we will pull the home to the nearest terminal or storage lot and hold it until balance is paid. All extra costs to store and repull home will be added to the balance and are the home owners responsibilty.
 
What happens if the jobsite is not clean and you cannot spot my home?
 
If we know in advance, and are contracted to do so, we can have the equipment needed waiting upon our arrival to the job site. It is your responsibility to have an accessible site for the home upon our arrival.
 
Who pays for extra equipment if needed?
 
The customer is liable for the cost of any extra equipment needed to move or spot the home.
 
Who pays for all the permits to move and set up the home?
 
Transportation permit costs are included in the total price of the job quote. Building permits are provided as necessary at an additional cost.
 
What is considered downtime?
 
Downtime is our wait time when a jobsite is not ready for our arrival. If you were responsible for special equipment and is not there, skating home due to narrow drives, trimming of trees in the way, above average height, power or utility lines needed to be moved, etc.
 
 

Paragon Transportation *  Imlay City * MI *